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- Orders submitted online are completely risk free with no commitment from the customer - your order will be finalized with an associate over the phone or via e-mail.
- Availability to order items is subject to estimated delivery dates and stock levels - If an item in your order is unavailable we will notify you as soon as possible.
- Checkout totals do not include taxes or shipping charges.
- An associate will contact you after your order is submitted to give you an updated order total including shipping and taxes if applicable, as well as delivery date estimates and any other necessary details.
- When your order is confirmed, payment can be proccesed over the phone on Mastercard or Visa, or in store with cash, debit, or credit.
- Orders will not be placed until a minimum non-refundable deposit of 50% has been processed and accepted.
- If you need assistance with sizing, please call or visit your nearest Karma Bridal & Formal location (please note: standard sizes differ between designers. It is strongly recommended that customers obtain current, accurate measurements from a professional and consult the provided designer size charts before selecting their size).
- Once an order is confirmed and payment has been processed it is non-refundable and not eligible for exchange or substitution.
- Requested changes to order details such as colour and size may not be possible after the order is processed. Requests must be submitted no more than 24 hours after your payment has been processed - Change requests submitted after this time will not be accepted.
- Karma Bridal & Formal is not responsible for the accuracy of the measurements and/or sizes provided by the customer or any alterations needed on ordered garments.
- Colour representations online may differ from actual swatches.
- If the estimated delivery date of your order is after your provided event date you will be contacted to discuss alternate options before your payment is processed.
- Rush shipping options may be available on request. For more information, please call (902) 446-3828
- You may cancel your order at any time before your payment is processed.
- Delivery dates for products are given as estimates only. Items may arrive before or after an estimated delivery date.
- Items scheduled for in store pick up will be held for 30 days after the customer is notified of its arrival. Customers who fail to pick up their order in this time frame may incur late fees of $10 per week.
- Any flaws or defects on ordered items must be reported to Karma Bridal & Formal within 14 days of the customer receiving the item(s) to be eligible for replacement or exchange.