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- All online orders are final sale and are not eligible for exchanges, substitutions, or refunds.
- If you need assistance with sizing, please call or visit your nearest Karma Bridal & Formal location (please note: standard sizes differ between designers. It is strongly recommended that customers obtain current, accurate measurements from a professional and consult the provided designer size charts before selecting their size)
- Requested changes to order details such as colour and size may not be possible after the order is placed. Requests must be submitted no more than 24 hours after your order is placed. Change requests submitted after this time will not be accepted.
- Karma Bridal & Formal is not responsible for the accuracy of the measurements and/or sizes provided by the customer or any alterations needed on ordered garments.
- Colour representations online may differ from actual swatches.
- If the estimated delivery date of your order is after your listed event date you will be contacted to discuss alternate options before your payment is processed.
- Rush shipping options are available on request. For more information, please call (902) 446-3828
- If taxes apply to the products you have ordered but do not appear on your check out screen, you will be contacted with an updated total before your payment is processed.
- Delivery dates for products are given as estimates only. Items may arrive before or after an estimated delivery date.
- Items scheduled for in store pick up will be held for 30 days after the customer is notified of its arrival. Customers who fail to pick up their order in this time frame may incur late fees.
- Any flaws or defects on ordered items must be reported to Karma Bridal & Formal within 14 days of the customer receiving the item(s) to be eligible for replacement or exchange.